Shipping policy

Availability: We ship out of Reno, NV within 2 business days of your order. Some of our products ship directly from the manufacturer or distributor. Products from other vendors usually take an extra 2-5 business days for processing before it is shipped. On some occasions we may not stock certain items in our warehouse or stores, in which case we order them in from our vendors, which may delay shipping up to an additional two weeks or more.

Carriers: For most orders you may select FedEx Ground or USPS as your preferred carrier during the checkout process. For orders that quality for Free shipping we ship almost all of our packages via FedEx Ground. We do not take requests for the shipping carrier on free shipping orders. Please make sure that you give us an accurate street address that can be delivered to. Delivery quotes are for business days only. Shippers do not ship on Saturday or Sunday and do not count those days in quotes. The ship date is not counted in air quotes. For example, if it ships 2nd Day Air on Monday, it should arrive on Wednesday.

Ship-To Addresses: Please note that FedEx cannot ship to PO Boxes. Otherwise please enter a physical street address for UPS shipping. Please enter a physical street address if your order qualifies for Free ground shipping.

Tracking Information: Many of our shipping vendors provide us with a tracking number for your package. If we get that information we provide it to you right away. However, if we do not get tracking information from a vendor, we will not be able to give you an exact delivery date.

International Orders: At this time we are only shipping to the continental USA.