About Us

 Meet Our Certified & Experienced Service Technicians

At A1 Vacuum & Sewing, our service team is made up of factory-certified, highly experienced technicians who are passionate about what they do. Whether it’s a sewing machine, embroidery model, or vacuum cleaner, they’ve seen—and fixed—it all.

Dax – Sewing & Embroidery Specialist
Dax is our resident expert in sewing and embroidery machine repair. He’s truly grown up with us—joining the A1 team back in 2014! With years of hands-on experience and a passion for helping customers, Dax is always happy to answer questions and get your machine back in top shape.

Max – Tech Wizard of Vacuums & Sewing Machines
Max has been with us since 2019 and has earned the title of Tech Wizard for his deep knowledge of both vacuum and sewing machine repairs. He’s fast, reliable, and keeps the shop lighthearted as our resident jokester. No matter the machine, Max is ready to tackle the job.

Jon – Lead Vacuum Technician
Jon is our main vacuum repair tech, and you’ll find him in the shop every day. He’s skilled, efficient, and always happy to share his knowledge—or a laugh with Dax—while making sure your vacuum works like new.

Meet The Ladies of A1 Vacuum & Sewing

Our A1 Sewing team is made up of passionate, talented women who make our shop a truly special place. Whether you're looking for expert advice, inspiration, or simply need a warm smile, these ladies are here to help you with all your sewing needs.

Lori – Kit Extraordinaire & In-House Seamstress
Lori has been sewing since she was 12 and is our go-to in-house seamstress. Whether you need alterations or help with a project, Lori’s got you covered. She’s also the mastermind behind all of our adorable fabric kits. Always here with a smile, she’s ready to help you with any sewing challenge!

Greydon – Website & Inventory Guru
Greydon is the child of the store, bringing a fresh perspective and tech-savvy expertise. If you’ve got questions about the website or inventory, Greydon’s your girl. When she’s not managing our stock, she’s studying Political Science at UNR and honing her sewing skills in her free time.

Lindsey – Shipping Specialist & Sewing Educator
Lindsey brings over a decade of fabric design experience to the team, but now she’s our head of shipping. She makes sure all your orders are packed and sent out with care. When she’s not handling shipments, Lindsey runs her own business and teaches youth sewing classes—she’s a true educator at heart!

Michelle – Brother Educator & Craft Expert
Michelle is our Brother sewing machine educator and the one you’ll find teaching most of our in-store classes. She’s also our Scan N Cut expert and always happy to assist with any craft-related questions. Whether you're learning a new technique or need guidance on your Brother machine, Michelle is here to help!

Suzanne – Kits & Classes Coordinator
Suzanne is the backbone of our operations—she keeps everything running smoothly! From working on new fabric kits to teaching classes, Suzanne ensures that our customers have a top-notch experience. She’s also a go-to expert when it comes to helping out with machines.

Dana – Sample Queen & Fabric Kit Designer
Dana is our sample queen—all the fantastic new projects you see on display in the store are usually hand-crafted by her! She also helps create fabric kits and is always available to assist customers with their sewing needs.

Karen – YouTube Livestream Specialist
Karen is our YouTube Livestream specialist, hosting a variety of sewing classes throughout the month. Join her for OESD Patterns, Lori Holt Hometown, and Kimberbell Sew Alongs—she’s ready to teach you everything you need to know!

A1 Vacuum & Sewing has been serving the Reno market for over 40 years. For the last 10 years, we have grown the store into a top 10 retailer and service center for Brother Sewing Machines. We pride ourselves in providing the best, comprehensive service, the absolute best deals in town and growing our community. Our buying power allows us to give you the best pricing on the best products available. But more than just the numbers, we want to operate on a long tradition of integrity and fairness.

In 2021, we launched our fabric department in our retail and online store! Now, we're not only your favorite sewing retailer and service center, we can become your favorite quilt shop. You can find designer fabrics from Moda, Riley Blake, Hoffman, Maywood/Kimberbell and more. And, if you want the convenience of pre-cuts, we can help you out too!

We're dedicated to building lifelong relationships with our customers and treat them as valued members of our community. Whether you're looking for a basic sewing machine for mending purposes or a high-end vacuum cleaner with a powerful filtration system, we're here to help you select the products that best suit your individual lifestyle and budget needs!