You have questions and we have the answer! We've created this page as a place for the most commonly asked service questions we've received. Watch and learn to keep sewing or vacuuming happily.

If there's still a problem with your machine, you may want to visit our Services Page

Want to see a video from us? Email us at and we may be able to create a video on that very topic!


Our Popular Technique Tuesday Videos

Common Sewing Machine Threading Problems

Threading a Sewing Machine

How to Insert a Bobbin

How to Choose a High-end Sewing Machine